Stop your debt growing. Get expert help to freeze interest and charges on credit cards, loans, and overdrafts.
Stop your debt growing and make real progress
Freezing interest means your creditors agree to stop adding new interest and charges to your debt balance. Your debt stops growing, and every payment you make reduces the actual balance rather than just covering interest charges.
Without interest freeze: £5,000 credit card debt at 19.9% APR = £995/year in interest alone. Paying £100/month barely reduces the balance.
With interest freeze: £5,000 debt, paying £100/month = debt-free in 50 months. All £100 reduces the actual debt.
Why freezing interest is essential when struggling with debt
Your debt balance stops increasing, making it possible to repay.
All payments go toward the actual debt, not just covering interest.
Without interest, you become debt-free much sooner.
See real progress as your balance decreases each month.
Different methods depending on your situation
Government scheme providing 60 days of automatic interest freeze on most debts.
Formal debt solution where all interest and charges are frozen for the 5-year duration.
For debts under £30k, interest frozen during 12-month moratorium period.
Informal arrangement. Most creditors freeze interest when you work with a debt charity.
Step-by-step process for informal interest freezes
Reach out to StepChange, National Debtline, Citizens Advice, or another FCA-regulated debt advisor.
Provide detailed information about your income, essential expenses, and why you cannot afford contractual payments.
Collect payslips, benefit letters, medical notes, or redundancy letters that prove your financial hardship.
Your advisor writes to all creditors with your financial statement and formally requests interest freezes.
The charity proposes realistic monthly payments you can sustain based on your budget.
Most creditors agree to freeze interest when approached by recognized debt charities, though some may refuse.
Make agreed payments on time. If you miss payments, creditors may restart interest and charges.
What you need to know before requesting interest freezes
Creditors are not legally required to freeze interest unless you are in Breathing Space or a formal debt solution.
Informal interest freezes may be noted on your credit file as "arrangement to pay" or reduced payments.
If you miss payments, creditors may restart interest and charges and withdraw the freeze.
Debt charities have much higher success rates than requesting freezes yourself.
Everything you need to know about freezing interest
To stop interest on debt, you need to request an interest freeze from your creditors, usually through a debt advisor who can prove your genuine financial hardship. The most effective ways include applying for Breathing Space (60 days automatic freeze), entering a formal debt solution like an IVA or DRO where interest is frozen by law, or working with a debt charity to request freezes as part of a Debt Management Plan.
Yes, you can request debt interest to be frozen, but creditors are not legally obligated to agree unless you are in a formal debt solution or Breathing Space. Your best chance of success is to work with a recognized debt charity like StepChange or National Debtline who have established relationships with creditors and can provide evidence of your financial hardship. Creditors are more likely to freeze interest if you engage honestly and make regular payments.
Yes, you can ask your credit card company to freeze interest and charges, especially if you are in financial difficulty. The best approach is to contact a debt charity who will write to your credit card company on your behalf with evidence of hardship and offer affordable monthly payments. Many credit card companies have hardship programs and are more likely to agree when approached by recognized debt advisors.
Freezing interest means your creditor agrees to stop adding new interest and charges to your debt balance. Your debt remains at its current level, and any payments you make reduce the actual debt rather than just covering interest. Interest freezes are typically temporary agreements during financial hardship.
Many credit card companies will freeze interest if you can demonstrate financial hardship and work with a debt charity. However, they are not legally required to freeze interest unless you are in Breathing Space or a formal debt solution like an IVA or DRO. Your success depends on having a genuine hardship reason, providing evidence, and working through a recognized debt advisor.
Contact a free debt advice charity like StepChange, National Debtline, or Citizens Advice who will complete an income and expenditure assessment and contact your credit card companies on your behalf. The charity will provide evidence of your financial situation and propose affordable monthly payments. Most major credit card companies will freeze interest when approached professionally by debt charities.
Yes, freezing interest through an informal arrangement (like a DMP) may affect your credit score as accounts may be marked as 'arrangement to pay' or 'reduced payments', though this is less damaging than defaults. Formal debt solutions (IVA, DRO) significantly affect credit scores for 6 years. If you are struggling with debt, your credit score is likely already impacted, and the priority should be managing debts affordably.
Stopping interest on loans works similarly to credit cards, but may be more difficult as loan agreements are fixed-term contracts. Work with a debt charity who can contact your lender with evidence of financial hardship and propose affordable monthly payments. Formal debt solutions (IVA, DRO, Breathing Space) freeze interest on loans automatically.
You can request a loan interest freeze, but lenders are not obligated to agree as fixed-rate loans are contractual agreements. Your success depends on the lender's hardship policies, your payment history, and working through a debt charity. If informal freezes are refused, consider formal debt solutions like an IVA or DRO where interest is frozen by law, or apply for Breathing Space.
Higher success rates with professional negotiation
We work with creditors daily and know their hardship policies.
We prepare compelling financial statements that creditors take seriously.
We contact all your creditors on your behalf so you avoid stressful calls.
Creditors are more likely to agree when approached by recognized charities.
If informal freezes fail, we help you access Breathing Space, IVAs, or DROs.
Our advice and negotiation service is 100% free with no hidden costs.
Stop your debt growing and make real progress. We will negotiate with your creditors to freeze interest and charges. Free, confidential advice with no obligation.
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